FAQ


Q: WHY CAN’T I BUY FISH OIL OVER THE COUNTER?
A: Many store-bought omega-3s are in a synthetic (ester) or unpurified form, which is difficult to absorb and leaves a fishy odor/aftertaste. PRN Omega-3s are in an ultra-purified triglyceride (rTG) form, which is a similar form to a piece of fish, but without the impurities. This form is easier for your body to absorb and micro-distilled to remove contaminants like PCBs, lead, mercury and more. PRN omega-3s are manufactured in a NSF®️ and cGMP facility.

 

Q: WHEN WILL I SEE AN EFFECT?
A: It will take about 60-90 days for the Omega-3s to become fully saturated on a cellular level and therefore, to notice a difference. You may not notice the improvement taking place inside your body, but improvement can be measured by your doctor.

 

Q: ARE THERE ANY SIDE EFFECTS WHEN TAKING THIS PRODUCT?
A: PRN Omega-3s are clinically tested, safe and effective. Your body will recognize it just as if you were eating a piece of fish.

 

Q: WHY CAN’T I JUST EAT FISH?
A: The American Heart Association and the American Cardiology Association recommend 2-3 grams of omega-3s daily (EPA+DHA). Taking 3 soft gels of PRN Omega-3s each day for a week is equivalent to eating 37 cans of tuna. Eating this much fish may cause an increased risk for mercury poisoning. Other fish that can be purchased in the stores are mostly farm raised which have little Omega-3s or wild caught which are optimal but are contaminated with harmful PCBs, dioxins, mercury, etc.

 

Q: WHY NOT FLAXSEED?
A: Flaxseed contains the plant source of Omega-3, also known as alpha-linolenic acid (ALA). This is less easy to absorb and less effective in the body. Marine based Omega-3s have been shown to be more absorbable which provides a systemic benefit. Flaxseed oil will have little to no effect.*

 

Q: I AM A SMALL PERSON, WHY DO I NEED THE SAME AMOUNT OF PILLS AS A LARGER PERSON?
A: Body weight does not have a direct correlation on Omega-3 saturation. The amount of omega-6s within the diet is the competing factor for Omega-3 saturation. These Omega-3s are in a purified triglyceride form — the same form you ingest when you eat fish.

 

Q: HOW DOES OUR HOME DELIVERY PROGRAM WORK AND WHEN WILL MY ORDER BE PROCESSED?
A: Our home delivery program allows you to receive a 3,6 or 12 month supply per shipment for each of our products. You choose your recurring frequency to ensure that you never run out of product. Our warehouse has 24-48 hr window to fill orders, but orders most often ship within 24 hours. Our customers retain complete control and can change or cancel at any time by calling us at 844-776-4968. PLEASE NOTE: Orders placed on Friday, Sat or Sunday will not ship out until Monday. UPS expedited shipping is counted in business days and does not include weekend days.

 

Q: DO I PAY FOR SHIPPING AND HANDLING?
A: When you enroll in our home delivery program, you will receive free shipping and handling on all of your orders.

 

Q: WHAT IS YOUR RETURN & REFUND POLICY?
A: Physician Recommended Nutriceuticals is committed to patient health, safety and satisfaction. PRN will only accept returns of unopened product on your first order. If this is your first order from PRN, and you are dissatisfied with your product, you may request a full refund within 15 days of shipment. Please contact our Customer Relations Department at with your initial order number and, if applicable, we will process the refund within 7 business days.

 

Q: WHAT HAPPENS IF MY PRODUCT ARRIVES DAMAGED?
A: All orders undergo a quality assurance review prior to shipping, but if an error occurs, we are committed to correcting it. If you receive a damaged product, please contact the PRN Customer Relations Department immediately upon receipt of delivery. We will replace any damaged product.

 

Q: HOW DO I CHANGE MY ORDER?
A: We encourage you to consistently follow your medical provider’s recommendation and dosage instructions. However, adjustments can be made to your future refill shipment(s) by calling our Customer Relations Department at least three business days prior to your next ship date, which is shown on the front of your packing slip.

 

Q: IF I PLACED AN ORDER ONLINE, DO I NEED TO RE-ORDER ONLINE WHEN I NEED MORE PRODUCT?
A: All online orders are set up as recurring shipments, so you do not need to take any further action. If you need more product before your next shipment, simply call us and we can change your ship date. You do not need to place another online order.

 

Q: HOW IS MY PRODUCT SHIPPED (US)?
A: We ship product using UPS Ground and does not require a signature upon delivery. Once your order is processed and shipped, you will receive an email with the tracking confirmation. We are able to ship to PO Boxes through USPS.