FAQ


Q: WHY SHOULDN’T I BUY FISH OIL FROM MY LOCAL STORE?
A: Many store-bought omega-3s are in a synthetic (ester) or unpurified form, which is difficult to absorb and leaves a fishy odor/aftertaste. PRN Omega-3s are in an ultra-purified triglyceride (rTG) form, which is a similar form to a piece of fish, but without the impurities. This form is easier for your body to absorb and micro-distilled to remove contaminants like PCBs, lead, mercury and more. PRN omega-3s are manufactured in a NSF®️ and cGMP facility.

 

Q: WHEN WILL I SEE AN EFFECT?
A: It often takes 60-90 days for the Omega-3s to become fully saturated on a cellular level and for you to begin to notice a difference. You may not notice any changes taking place inside your body, but your doctor can often measure whether PRN products are delivering the desired support.”.

 

Q: ARE THERE ANY SIDE EFFECTS WHEN TAKING THIS PRODUCT?
A: PRN Omega-3s are tested and safe. Commonly reported side effects of omega-3 supplements are usually mild. These could include unpleasant taste, bad breath, heartburn, nausea, gastrointestinal discomfort, diarrhea, headache, and odoriferous sweat. In addition, Omega-3 dietary supplements, such as fish oil, have the potential to interact with medications such as Warfarin and other blood-thinning medications. People taking these and other medications on a regular basis should discuss possible interactions with their healthcare providers.

 

Q: WHY CAN’T I JUST EAT FISH?
A: The American Heart Association and the American Cardiology Association recommend 2-3 grams of omega-3s daily (EPA+DHA). To get this amount of Omega 3s (generally equal to 3 soft gels of PRN Omega 3s daily) from eating fish, you would have to consume the equivalent of 37 cans of tuna per week! Eating this much fish could result in an increased risk for mercury poisoning. Other fish that can be purchased in stores are mostly farm-raised which have little Omega-3s, or wild-caught, which are optimal but have an increased risk of being contaminated with harmful PCBs, dioxins, mercury, etc.

 

Q: WHY NOT FLAXSEED?
A: Flaxseed contains the plant source of Omega-3s, also known as alpha-linolenic acid (ALA). This form is less easy to absorb and less effective in the body. Marine-based Omega-3s have been shown to be more absorbable which may provide systemic benefits.*

 

Q: I AM A SMALL PERSON, WHY DO I NEED THE SAME AMOUNT OF OMEGA-3s AS A LARGER PERSON?
A: Bodyweight does not have a direct correlation with Omega-3 saturation. These Omega-3s are in a purified triglyceride form — the same form you ingest when you eat fish. The amount of omega-6s within your diet is the competing factor for Omega-3 saturation.

 

Q: HOW DOES THE HOME DELIVERY PROGRAM WORK AND WHEN WILL MY ORDER BE PROCESSED?
A: Our home delivery program allows you to receive a 3,6 or 12 month supply per shipment for each of our products. You choose your recurring frequency to ensure that you never run out of the product. Our warehouse has a 24-48 hr window to fill orders, but orders most often ship within 24 hours. You retain complete control and can change or cancel at any time by calling us at 844-776-4968. PLEASE NOTE: Orders placed on Friday, Sat or Sunday will not ship out until Monday. UPS expedited shipping is counted in business days and does not include weekend days.

 

Q: DO I PAY FOR SHIPPING AND HANDLING?
A: When you enroll in our home delivery program, you will receive free shipping and handling on all of your orders within the United States.

 

Q: WHAT IS YOUR RETURN & REFUND POLICY?
A: Physician Recommended Nutriceuticals is committed to patient health, safety, and satisfaction. PRN will only accept returns of unopened product on your first order. If this is your first order of a PRN product, and you are dissatisfied with your product, you may request a full refund within 15 days of shipment. Please contact our Customer Relations Department with your initial order number and, if applicable, we will process the refund within 7 business days.

 

Q: WHAT HAPPENS IF MY PRODUCT ARRIVES DAMAGED?
A: All orders undergo a quality assurance review prior to shipping, but if an error occurs, we are committed to correcting it. If you receive a damaged product, please contact the PRN Customer Relations Department immediately upon receipt of delivery. We will replace any damaged product.

 

Q: HOW DO I CHANGE MY ORDER?
A: We encourage you to consistently follow your medical provider’s recommendation and dosage instructions. However, adjustments can be made to your future refill shipment(s) by calling our Customer Relations Department at least three business days prior to your next ship date, which is shown on the front of your packing slip.

 

Q: IF I PLACED AN ORDER ONLINE, DO I NEED TO RE-ORDER ONLINE WHEN I NEED MORE PRODUCT?
A: All online orders are set up as recurring shipments, so you do not need to take any further action. If you need more product before your next shipment, simply call us and we can change your ship date. You do not need to place another online order.

 

Q: HOW IS MY PRODUCT SHIPPED (US)?
A: We ship product using UPS Ground and do not require a signature upon delivery. Once your order is processed and shipped, you will receive an email with the tracking confirmation. We are able to ship to PO Boxes through USPS.